Privacy Notice

Understanding the Data (Use and Access) Act 2025

How the new rules protect your information

The Data (Use and Access) Act 2025 (DUAA) is a new UK law that strengthens how organisations collect, use, and protect your personal and financial information. It gives you more control, more transparency, and more choice over how your data is handled.

This page explains what the changes mean for you and how our firm is preparing.

What is DUAA?

DUAA updates the UK’s data‑protection laws and introduces new standards for secure data sharing and digital identity verification. It also expands the UK’s “Open Banking” system into a wider Open Finance framework, covering more financial products.

The aim is simple: to give you clearer rights, stronger protections, and better access to your own financial information.

What this means for you

More control over your data

You will have clearer rights to:

You stay in control at all times.

Safer, more secure data sharing

If you choose to share your financial information—for example, with an adviser, lender, or pension provider—DUAA ensures this is done securely and only with your permission.

A better overview of your finances

Open Finance will allow you to securely share information from a wider range of products, including:

This can help us provide more accurate and personalised advice.

Clearer explanations from firms

Firms must explain in plain English:

Digital identity made easier

DUAA introduces new Digital Verification Services (DVS). This means you may be able to verify your identity digitally-quickly, securely, and without sending physical documents.

What changes will you see from us?

Between now and 1 August 2026, we are updating our systems and documents to meet the new requirements. You may notice:

These updates are designed to protect you and improve your experience.

Do you need to do anything?

In most cases, no action is required. We will contact you if we need updated permissions or if any changes affect how we provide our services.

Our commitment to you

We are committed to:

If you have any questions about how your data is used or about the DUAA changes, our team is here to help.